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Refund Policy

Refund Policy for United Spiritual Baptist

Effective Date: September 25, 2025

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At United Spiritual Baptist, we strive to serve our community with integrity and transparency. This Refund Policy outlines the conditions under which refunds for donations and digital ticket purchases may be issued, in accordance with applicable Ontario, Canada laws.

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Donations

  • Donations made through our website are voluntary and are generally non-refundable.  

  • In exceptional circumstances, such as a donation made in error or if there is a valid reason, a refund may be considered. Requests for refunds must be submitted in writing to [Insert Contact Email] within 30 days of the donation.  

  • Refunds, if approved, will be processed using the original payment method within 10 business days.

 

Digital Ticket Sales 

  • All digital tickets purchased for events are non-refundable, except in the following cases:

  •  The event is canceled or rescheduled. In this case, ticket holders will be notified and may receive a full refund or credit towards a future event.

  •   The ticket purchaser has a valid reason and requests a refund within 7 days of purchase, subject to approval. Refund requests must be submitted in writing to USBC2001@hotmail.com.

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Cancellations and Rescheduling  

  • If an event is canceled, ticket holders will be eligible for a refund or an alternative ticket for a rescheduled event.

  • In cases of rescheduling, tickets remain valid for the new date unless the ticket holder opts for a refund within 7 days of notification.

 

Refund Process

  • To request a refund, please contact us at USBC2001@hotmail.com with your order details.  

  • Refunds will be processed to the original payment method and may take up to 10 business days to reflect.

 

Exceptions 

  • Refunds are not available for tickets purchased through third-party platforms or third-party vendors unless specified.

 

Changes to this Refund Policy  

  • We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with updated effective dates.

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